Indian Railways

Indian Railways Station Toll-Free Numbers

Here are the key toll-free numbers and customer care contacts for Indian Railways stations across India:

Indian Railways Station Toll-Free Numbers

  1. General Enquiry & Grievances: 139 (24/7 for train schedules, PNR status, complaints, etc.) 111.

  2. Passenger Helpline: 138 (Cleanliness, food, coach maintenance, medical emergencies) 113.

  3. Security Helpline: 182 (Theft, harassment, or safety issues) 113.

  4. Women’s Safety Helpline: 1512 (All-India 24/7 support for women passengers) 1.

  5. Anti-Corruption Vigilance: 155210 (To report bribery or corruption) 1.

SMS Services for Stations

  • PNR Status: SMS PNR <10-digit PNR> to 139 14.

  • Coach Cleaning: SMS CLEAN <PNR> to 58888 1.

  • Train Tracking: SMS SPOT <Train Number> to 139 1.

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Zonal Railway Contacts

For station-specific issues (e.g., Lucknow Division), contact local officers via phone or email (details in [webpage 6]13).

IRCTC Support

  • Booking/Cancellation: Call 1800-123-139 (toll-free) or +91 755 393 4141 5.

  • Email: care@irctc.co.in for ticket issues 5.

For unresolved complaints, escalate via the RailMadad App or CPGRAMS portal. Let me know if you need help with a specific station!

Read More :-   Helpline Number Of IRCTC – Complaint Number For Railway
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