Indian Railways

Helpline Number Of IRCTC – Complaint Number For Railway




Helpline Number Of IRCTC – Complaint Number For Railway

Toll- Free 24×7 Complaint Number For Railway

Below listed are the 24×7 IRCTC toll-free helpline numbers you can use to make any railway enquiry.

TOLL-FREE NUMBER SERVICES
1323 e-catering
138 Grievance
1800-111-139 General Enquiry
1800-111-322 Railway Police
1800-11-1321 Catering related suggestions & Complaints
155210
011155210		 Vigilance
182 Child & Women Safety
1512 Zonal Railway Police
1098 Missing Child Helpline
139 PNR enquiry
Cancellation
Fare Related Query
Seat Availability
Current Train Running Position




IRCTC Air Helpline – Air Tickets And Tourism

SERVICE IRCTC HELPLINE EMAIL
Air Ticket 1800-110-139
0755-6698100
0755-4090400		 flights@irctc.co.in
Tourism 1800-110-139
0755-6698100
0755-4090400		 tourism@irctc.com
Maharajas’ Express +91 97176-35915 maharajas@irctc.com
Buddhist Train +91 97176-48718 buddhisttrain@irctc.com

Helpline Number Of IRCTC – Zone-Wise Control Room Numbers

Below listed are the Zonal complaint number for Railway

  • Central Control – +91-97176-39005
  • East Zone – +91-98310-74006
  • West Zone – +91-82879-31874, +91-82879-31875
  • South Zone – +91-90030-16161
  • South Central Zone – +91-97013-60702
  • North Zone – +91-97176-40700




FAQS On Helpline Number Of IRCTC

Find below FAQs on helpline number of IRCTC. From IRCTC complaint for food to parcel complaint, you can find answers to every questions below.

Indian Railways Helpline Number Customer Care




Indian Railways Helpline Number Customer Care

  • 139 (PNR/Cancellation/Fare Inquiry, Seat availability, Current train running position)
  • 138 ( Grievance Number )
  • 1800 11 1139 (General Inquiry)
  • 1800 11 1322 (Railway Police )
  • 1800 11 1321 (Catering Complaint or Suggestion )
  • 155210 (Vigilance)
  • 182 (Helpline For Children and Women)
  • 1512 (State Zonal Wise RailwayPolice)
  • 1098 ( Lost/Missing Child Help)
  • 1323( e-Catering)
ALL INDIA NUMBER(S):
  • 97176 30982 (Feedback and Suggestions through SMS)
  • 011- 155210 (Vigilance Help Line No.)
Website:

http://www.indianrail.gov.in




139 Menu (When you call)

For PNR, Fare, Train Arrival/Departure/ Train Time Table
Accommodation Availablity, Train Name/Number

    • Dial 139
    • Initially when you call you will hear welcome message both in Hindi & English asking for language choice
    • Choose Language
      • Press 1 for Hindi
      • Press 2 for English
      • Press 3 for Punjabi
    • →After language selection you are presented with following options:
    • Select Option
      • Press * to call directly to customer care executive
      • Press 1 for PNR Status
      • Press 2 for Arrival, Departure, Cancellation ,Train Divertion status
      • Press 3 for Accomodation avability
      • Press 4 To Know About Fare Enquiry
      • Press 5 To book Ticket through UPI,Debit Card ,Credit Card or by Cash Card delivery by courier or in your email
      • Press 6 to cancel reserved ticket
      • Press 7 for Wake up call or initial alert
      • Press 8 for Wheel Chair Booking
      • Press 9 for ordering food menu




Send SMS to 139 (SMS Charge 3/SMS)

Enquiry SMS Format Send it to Example
For PNR Enquiry PNR <10-digit PNR number> 139 PNR 1234567890
For Train Arrival/
Departure Enquiry		 AD <Train number> <Station STD code> 139 AD 12859 011 (STD Code of Delhi)
For Accommodation
availabililty		 SEAT <Train number><Station from: STD code>
<Date of Journey ddmmyy><Station to: STD
code><Class e.g 1A ,2A ,SL or G><Quota>		 139 SEAT 12561 020611 0542 0571 SL G
For Fare Enquiry FARE <Train number><Date of Journey ddmmyy> <Station form: STD code>
<Station to: STD code><Class><Quota>		 139 FARE 12561 020611 0542 0571 SL G
For Train Time
Table:		 Time <Train number> 139 TIME 14034
For Train Name/Number <Train Name> or <Train number> 139 TN Kalka Shatabdi or TN 14034




Helpline Number Of IRCTC – Complaint Number For Railway




Helpline Number Of IRCTC – Complaint Number For Railway

Toll- Free 24×7 Complaint Number For Railway

Below listed are the 24×7 IRCTC toll-free helpline numbers you can use to make any railway enquiry.

TOLL-FREE NUMBER SERVICES
1323 e-catering
138 Grievance
1800-111-139 General Enquiry
1800-111-322 Railway Police
1800-11-1321 Catering related suggestions & Complaints
155210
011155210		 Vigilance
182 Child & Women Safety
1512 Zonal Railway Police
1098 Missing Child Helpline
139 PNR enquiry
Cancellation
Fare Related Query
Seat Availability
Current Train Running Position




IRCTC Air Helpline – Air Tickets And Tourism

SERVICE IRCTC HELPLINE EMAIL
Air Ticket 1800-110-139
0755-6698100
0755-4090400		 flights@irctc.co.in
Tourism 1800-110-139
0755-6698100
0755-4090400		 tourism@irctc.com
Maharajas’ Express +91 97176-35915 maharajas@irctc.com
Buddhist Train +91 97176-48718 buddhisttrain@irctc.com

Helpline Number Of IRCTC – Zone-Wise Control Room Numbers

Below listed are the Zonal complaint number for Railway

  • Central Control – +91-97176-39005
  • East Zone – +91-98310-74006
  • West Zone – +91-82879-31874, +91-82879-31875
  • South Zone – +91-90030-16161
  • South Central Zone – +91-97013-60702
  • North Zone – +91-97176-40700




FAQS On Helpline Number Of IRCTC

Find below FAQs on helpline number of IRCTC. From IRCTC complaint for food to parcel complaint, you can find answers to every questions below.

GUJRAT HELPLINE NUMBERS




GUJRAT IMPORTANT NUMBERS

  NATIONAL COVID HELPLINE: 011-23978046 OR 1075

GUJRAT COVID HELPLINE :  079-23250818 (Health),

079-23251900 (SEOC)

Health Helpline Number -104

Surat

0261

Gujrat

Location

STD Code

State

POLICE

100 

FIRE STATION

101 , 2414139

AMBULANCE

108

AMBULANCE ( SHABVAHINI )

0261-2414139 / 2414195

BLOODBANK

1910

TRAFFIC CONTROL

103

CHILD HELP LINE

1098

WOMEN HELPLINE

181 , 1091

HOSPITAL

  • Civil Hospital 

0261-2244456

  • Lockhat Hospital, Rampura

2422080

  • Maskati Hospital

0261-2420412

  • Ramkrishna Trust, Katargam

2482303

  • Nirmal Children Hospital 

2333999

  • Sab Vahini

2414195

  • Jalaram Trust 

2772123

  • Tristar Hospital ,Nanpura

0261-2200000

  • Vasan Eye Care Surat , Majura Gate

0261-3989000

  • Vasan Eye Care Surat , City Light

0261-3989030

  • Mahavir Hospital , Surat

0261-2464375

  • Mission Hospital , Surat

0261-2667591

  • Adventist Wockhardt Heart Hospital

0261- 6694444

  • Apple Hospital Surat

0261- 2310703

  • Asutosh Hospital

0261-2509300

  • SMIMER Hospital

0261-2368040/41

  • Veternity Hospital

0261-2479812

BLOOD BANK : 1910

  • Surat Raktdan Kendra    

2424594

  • Lok Samarpan Raktdan Kendra

2547575

  • Lockhat Hospital, Rampura

2422080/81

  • Civil Hospital Majuragate

22444556/57

  • Mahavir Cardiak, RTO

2471770

24 HOURS CHEMIST

  • Ashaktashram Medical

0261-2421567

  • Get-Well Chemist    

0261-2422040

  • Mahavir General Hospital

0261-2330180

POLICE : 100

  • Police Commissioner       0261-2244440

  • Police Control Room        0261-2461200

RAILWAYS HELPLINE

  • General Helpline ( Enquiry )

139

 

FIRE : 101

  • Contact No.

  0261-2414139

  • Control Room I

 0261-2414195 , 2414196

  • Control Room II

0261-2423751 ,2423752 /53/54/55/56 Extn. 324

(M) 9724346022

 

  KISHAN HELPLINE

1551

  CONSUMER HELPLINE

1800-233-0222

  CHILD HELPLINE

1098

  AIDS HELPLINE

1097

 S.M.C Head Office

0261-2423751-56

 SURAT MUNICIPAL

( WHATSAPP COMPLAIN)

7623838000

 SURAT MUNICIPAL CORP

( COMPLAINTS )

18001238000,

0261-2451913

6am to 10pm

 EMPLOYMENT EXCHANGE

0261-2472402

 DISTRICT PLANNING OFFICER

0261-2472207

 PUBLIC RELATION OFFICER

0261-2462727

 COLLECTOR SURAT

0261-2471121

MAYOR (SURAT)

0261-2422255

MUNICIPAL COMMISIONER

0261-2422244

TOURISM CORPORATION

0261-2476586

SOCIAL WELFARE OFFICER

0261-2472217

IMPORTANT WEBSITES

  • SURAT MUNICIPAL CORPORATION  –  Click Here  

  • SURAT VIRTUAL CIVIC CENTRE ( Property tax , Birth / Death Certificate , water connection etc

        https://www.suratmunicipal.gov.in/epay/

        

  •  BUS BOOKING AND ENQUIRY NUMBER

        : 1800233666666 /  07922835000  




Railway Helpline | Customer Care




Railway Helpline | Customer Care | Phone Number – Email ID

INDIAN RAILWAY CUSTOMER CARE NUMBERS and EMAIL ID

Indian Railway announced that rail users need to dial a single number 139 for different types of queries related to Security, Medical Assistance, Accident Information, Train complaints, Station complaints, Vigilance information ,Freight/Parcel inquiry, General inquiry etc.




IRCTC Customer Care Numbers 0755-6610661, 0755-4090600 (Language: Hindi and English)
Integrated Helpline – Railway / Rail-Madad National Helpline No. ✅ 139
Complain Against Touts And Job Racketeers 182
Child Helpline Number 1098
Chennai Division : Medical Emergencies 138
Phone Numbers

Purpose Email ID
I-tickets/e-tickets care@irctc.co.in
For Cancellation E-tickets etickets@irctc.co.in
For Mumbai Suburban Season tickets seasontickets@irctc.co.in
INTEGRATED HELPLINE NUMBER OF INDIAN RAILWAY

Following Railway grievances helplines are being ✅ discontinued:

  • 138 (for general complaints) (But Helpline Number “138” is used in Chennai Division serving Passengers in Medical Emergencies)
  • 1072 (for accidents and safety)
  • 9717630982 (for SMS complaints)
  • 58888 / 138 (for clean my coach)
  • 152210 (for vigilance)
  • 1800111321 (for catering services)
  • 182 also be discontinued from 01.04.2021

The Helpline 139 will be available in ✅ twelve languages. It will be based on ✅ IVRS (Interactive Voice Response System). Passengers can opt for IVRS (Interactive Voice Response System), or directly connect to call center executive by pressing *(asterisk). There is no need for a smartphone to call on 139, thus, providing easy access to all mobile users.

Menu of 139 Helpline (IVRS) is as under:

    • For security & medical assistance, the passenger has to ✅ press 1, which connects immediately to a call center executive
    • For enquiry, the passenger has to ✅ press 2 and in the submenu, information regarding PNR Status, arrival/departure of the train, accommodation, fare enquiry, ticket booking, system ticket cancellation, wake up alarm facility/destination alert, wheelchair booking, meal booking can be obtained.
    • For catering complaints, the passenger has to ✅ press 3
    • For general complaints, the passenger has to ✅ press 4
    • For vigilance related complaints, the passenger has to ✅ press 5
    • For Parcel and Goods related queries, the passenger has to ✅ press 6
    • For IRCTC operated trains queries, the passenger has to ✅ press 7
    • For status of complaints, the passenger has to ✅ press 9
    • For talking to call center executive, passenger has to ✅ press * (asterisk)

Ministry of Railways has also launched Social Media campaign #OneRailOneHelpline 139 to inform and educate the passengers.




INDIAN RAILWAYS Helpline Number




RAILWAYS ( Customer Care )

GENERAL ENQUIRY

( Single Number for all Railways query )

139

TOLL FREE NUMBER ( ENQUIRY )

1800-111-139

GENERAL COMPLAIN

138

ACCIDENTS AND SAFETY

1072

INDIAN RAILWAYS WEBSITE

IRCTC Customer Care ( TICKET BOOKING )

  •  IRCTC Ticket booking issue Customer Care No. : 0755-6610661, 0755-4090600                                                       

        EMAIL ID : I-tickets/e-tickets :care@irctc.co.in Cancellation E-tickets : etickets@irctc.co.in

IRCTC TOURISM CONTACT NUMBERS AND DETAILS

  • IRCTC TOURISM NO. 1800 110 139 / 0755 – 6698100 / 0755 – 4090400

        WEBSITE : IRCTCTOURISM.COM

        EMAIL ID : TOURISM@IRCTC.COM 

  • MAHARAJAS’ EXPRESS : +91 9717635915

      EMAIL ID : maharajas@irctc.com

      WEBSITE : https://www.the-maharajas.com/

  • BUDDHIST TRAIN : +91 9717648718

          EMAIL ID : buddhisttrain@irctc.com

          WEBSITE : https://www.irctcbuddhisttrain.com/

  • IRCTC Complaint Through E-Mail: feedback@irctc.com

  NOTE : YOU CAN CALL 139 FOR ANY MEDICAL EMEREGNCY

OR VISIT FOR COMPLAIN AND REDRESSAL

: https//ranrailways.ov.in/madad/final/home.jsp

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