The Indian Railways provides several toll-free numbers and customer care contacts for passengers. Here are the key helpline numbers:

Indian Railways Toll-Free Numbers & Customer Care

Railway General Enquiry: 139 (Toll-free from any phone)
- Available 24/7 for train schedules, PNR status, complaints, etc.
Railway Accident Emergency: 1072 (Toll-free)
- For reporting accidents or emergencies related to trains.
Security Helpline (GRP/RPF): 182 (Toll-free)
- For security concerns, theft, or unruly behavior on trains.
National Helpline for Women (Railway Security): 1512
- Dedicated helpline for women’s safety on trains.
  
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Tourist Train Enquiry (IRCTC): 1800-111-139 (Toll-free)
- For queries related to luxury/special tourist trains.
IRCTC Customer Care:
- 1800-123-139 (Toll-free) – For booking, cancellation, and refund-related issues.
- 0120-4363483 (IRCTC corporate office)

Other Useful Numbers

SMS Service: SMS “PNR <10-digit PNR>” to 139 for PNR status.
Online Support: Visit https://www.indianrail.gov.in or the IRCTC website (https://www.irctc.co.in) for bookings and complaints.

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Indian Railways Toll Free Number India | Customer Care …