Here are the key Indian Railways station-related toll-free numbers and customer care contacts for assistance:

Indian Railways Station Helpline Numbers

1. General Enquiry (24/7):

   • 139 – For train schedules, PNR status, station facilities, and complaints 11112.

2. Station Security & Emergencies:

   • 182 – For theft, harassment, or security issues at stations 1611.

   • 1512 – Women’s safety helpline (available in all states) 111.

3. Cleanliness & Facilities at Stations:

   • 138 – Complaints about unclean stations, water, or broken amenities 111.

4. Lost & Found/Luggage Issues:

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   • Contact the station master’s office directly (e.g., Secunderabad Station: 040-27786666) 7.

   • For lost children: 1098 111.

5. IRCTC Station Booking & Ticketing:

   • 14646 – For e-ticket issues, cancellations, or refunds 911.

How to Complain About Station Issues?

• SMS: Send complaints to 139 or 81212-81212 (format: ERAILHELP <message> to 56161) 17.

• Online: Use the RailMadad Portal 11.

• Social Media: Tweet to @RailMinIndia or post on Indian Railways’ Facebook page.

Zonal Railway Contacts

For station-specific queries (e.g., Secunderabad, Delhi), check the South Central Railway (040-27824216) or other zonal offices 7.

For a full list of numbers, visit Indian Railways’ official site. Let me know if you need help with a specific station! 😊