TOLL FREE NUMBER(S):
Website:
IVRS Menu
Select First Preffered Language
- Press 1-For order enquiry
- Press 1-For order status/ return or refund
- Press 2-For order cancellation
- Press 3-For other questions
- Press 9-For other language
- Press 2-For travel or movie ticket booking
- Press 1-For flight booking
- Press 2-For bus booking
- Press 3-For train booking
- Press 4-For movie ticket
- Press 3-For vehicle insurance
- Press 1-To plan change or cancel policy
- Press 2-For help and buying new insurance policy
- Press 8-For payment issues
- Press *-For repeat
- Press 4-For issues related to your account for membership
- cis@amazon.com (Customer Support)
- amznindpr@amazon.com (Public Relation Queries)
Important Links
- Login for
- Track orders
- Returns & Refunds
- Manage Addresses
- Payment Setting
- Account Setting
- Login & Security
- Benefits & payments
- Amazon pay balance
- Return Centre
- Manage Prime
- Find job
Customer Service
Install App
Pickup Stores are currently operational in the following cities
Track by SMS
SMS ORDER/REFUND to 7710000222 to know your order or refund status
using the Track by SMS feature.
Order/Refund Status
| Check Status Of | SMS | Example | Result |
|---|---|---|---|
| Your Orders | SMS order to 7710000222 | SMS order to 7710000222 | Receive SMS with details of most recent orders in last 30 days |
| Your Refund | SMS refund to 7710000222 | SMS refund to 7710000222 | Receive SMS with details of most recent refunds in last 30 days |
| Specific Order | SMS order(space)<last four digits of OrderID> to 7710000222 | SMS order 1234 to 7710000222 if 1234 are the last four digits of the Order ID | Receive SMS with status of specific order |
| Specific Refund | SMS refund(space)<last four digits of OrderID> to 7710000222 | SMS refund 1234 to 7710000222 if 1234 are the last four digits of the Order ID. | Receive SMS with status of specific refund |
Amazon Offices Contact Details
| Location | Phone Number and Fax Number |
Address |
|---|---|---|
| Bangalore | 080-41970000 | Amazon Development Center India Pvt Ltd., 2nd Floor, Safina Towers, Opposite to J.P. Techno Park, No.3, Ali Asker Road, Bangalore – 560052 |
| Bangalore WTC | 080-33273000 | Amazon Development Center India Pvt Ltd., ? Brigade Gateway,8th, 9th & 10th Floor, 26/1, Dr. Rajkumar Road, Malleshwaram(W), Bangalore-560055 |
| Hyderabad | Amazon Development Center India Pvt. Ltd., 2nd Floor-Block A ans Block B, Survey Number- 109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Hyderabad |
|
| Hyderabad | 040-40005111 | Amazon Development Center India Pvt Ltd., 9th & 10th Floor, Bulding#9-, Raheja Mindspace, Madhapur, Hyderabad |
| Chennai | 044-30883088 044-30883005(Fax) |
#40,3rd Floor, SP Infocity M G R Salai, Perungudi Kandanchavady, Chennai-600096 |
Place an Order for Delivery to a Pickup Store
Steps to add a Pickup store to your address book for future orders-
- Place an eligible item in your cart and click the Proceed to checkout button
- Click Search for a Pickup Store near you when selecting a delivery address
- Search by pincode, address, or landmark to find a pickup location
- From the search results, you’ll see Pickup Store locations available.
- Select a Pickup Store by clicking Deliver to this address next to the location
of your choice.
Registered Office
Brigade Gateway, 8th floor, 26/1,
Dr. Rajkumar Road, Malleshwaram(W),
Bangalore-560055, Karnataka, India
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