FASTag Customer Care

Organization:

TOLL FREE NUMBER(S):

 

 




Note*

  • FASTag is a device for making toll payments directly from the prepaid account linked to it
  • It is affixed on the windscreen of your vehicle and enables you to drive through toll plazas
  • FASTag has a validity of 5 years and after purchasing
  • You need to recharge/ top up the FASTag as per your requirement
  • Customer will receive SMS alerts on his registered mobile numbers for all the transactions
    done in his tag account
  • Customer may recharge his tag account online through, Credit Card/ Debit Card/ NEFT/ RTGS
    or Net Banking

Install App

Important Links

Issuing Bank Helpline Number

Sr No. Issuing Bank Customer Care Helpline No
1 Airtel Payments Bank 400/8800-688-006
2 Allahabad Bank 1800-258-6680
3 AU Small Finance Bank 1800-258-7300
4 Axis Bank Ltd 1860-419-8585
5 Bank of Baroda 1800-103-4568
6 Canara Bank 1800-103-3568
7 City Union Bank Ltd 1800-258-7200
8 Equitas Small Finance Bank 1800-103-1222
9 Federal Bank 1800-266-9520
10 FINO Payments Bank 022-6868-1414
11 HDFC Bank 1800-120-1243
12 ICICI Bank 1800-210-0104
13 IDBI Bank 1800-266-1962
14 IDFC First Bank 1800-266-9970
15 IndusInd Bank 1860-210-8887
16 Karur Vysya Bank 1800-102-1916
17 Kotak Mahindra Bank 18-602-666-888
18 Nagpur Nagarik Sahakari Bank 1800-266-7183
19 PAYTM Bank 1800-120-4210
20 Punjab Maharashtra Bank NA
21 Punjab National Bank 1800-419-6610
22 Saraswat Bank 1800-229-999/
1800-266-5555
23 South Indian Bank 1800-425-1809
24 State Bank of India 1800-110-018
25 Syndicate Bank 1800-3011-3333
26 Union Bank of India 1800-258-6400
27 YES BANK 1800-3000-1113

 

 




Documents Required ?

Vehicle

  • Registration Certificate (RC) of the vehicle
  • Passport size photograph of the vehicle owner
  • KYC documents as per the category of the vehicle owner (viz. Individual / corporate)

Individual

  • ID Proof
  • Address Proof
  • Passport size photograph
  • Driving License
  • PAN Card
  • Passport
  • Voter ID Card
  • Aadhar Card (with address)