Amazon Customer Service Phone Numbers

1. Primary U.S. Number:

   • 888-280-4331 (24/7 support for orders, accounts, returns, and general inquiries) 245.

   • Tip: Press “0” or stay silent to bypass automated menus and reach a live agent faster 4.

2. International Customers:

   • +1-206-922-0880 (outside the U.S.) 2.

   • +1-206-266-2992 (alternative international line) 412.

3. Specialized Support:

   • Amazon Prime Video: 888-280-4331 (shared with general support) 8.

   • Amazon Health (One Medical): 855-684-4722 (Mon–Fri 8 AM–10 PM ET, weekends 10 AM–8 PM ET) 9.

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   • Alexa/Device Support: 877-375-9365 (U.S.) or 206-922-0197 (outside U.S.) 2.

   • Payment Issues: 866-216-1075 2.

Key Details

• Hours: 24/7 for general support 25.

• Best Time to Call: Wednesday has the shortest wait times (average 2–3 minutes) 4. Avoid Mondays (busiest) 4.

• Verification: Be ready to confirm your account via text or email during the call 412.

Alternative Contact Methods

• Live Chat: Available 24/7 via Amazon’s “Contact Us” page 5.

• Email: Use the form in your account’s “Help” section (response within 24 hours) 25.

• Social Media: Reach out via Twitter (@AmazonHelp) or Facebook for public escalation 5.

Avoid Scams

• Amazon will never call unsolicited about suspicious purchases or demand payment via gift cards. Verify issues by logging into your account directly 13.

For urgent issues, phone or chat is recommended. If your problem isn’t resolved, escalate via executive contacts like cs-escalations@amazon.com

The Amazon customer service phone number for U.S. customers is 1-888-280-4331, and it operates 24 hours a day, 7 days a week. This toll-free number connects you to Amazon’s support team, who can assist with issues like order tracking, returns, refunds, account management, or technical support for services like Kindle, Prime, or AWS. When you call, an automated system may guide you initially, but you can request to speak with a representative for personalized help.

If you’re outside the U.S., the number may vary. For example:

• UK: 0800 279 7234 (toll-free) or +44 207 084 7911 (international).
• Canada: 1-877-586-3230.
• India: 1800-3000-9009 (toll-free, available 24/7).