Alaska Airlines Customer Care
No. 000 800 100 1051
Organization:
TOLL FREE NUMBER(S):
- 000 800 100 1051 (Customer Support)
ALL INDIA NUMBER(S):
- 022-5650 5702 (Mumbai)
Website:
Emails
- mileage.plan@alaskaair.com (To Request Missing Credit)
- refunds@alaskaair.com (For Refund Query)
Install App
Important Links
SMS Service
- SMS the query to 82008 or +1 800 252 7522 (Use 160 characters or less per message)
Contact Support Table
| Sr.No. | Department | Contact | Information |
|---|---|---|---|
| 1 | Reservations / pre-flight questions | 1-800-252-7522 (1-800-ALASKAAIR) Accessible services help: 1-800-503-0101 Group reservations for ten or more passengers: 1-800-445-4435 |
Group travel hours: 6am – 6pm PT, Mon-Fri 7:30am – 6pm PT, Sat |
| 2 | Post-flight questions / complaints | 1-800-654-5669 | Post-flight hours: 7am – 7pm PT, Mon-Fri 8am – 5pm PT, Sat |
| 3 | Account | 1-800-654-5669 | Account hours: 7am – 7pm PT, Mon-Fri 8am – 5pm PT, Sat |
| 4 | Lounge | 1-800-654-5669 |
Cancellation/Ticket Refunds Policy
- If you want to cancel or change your flights online, then you can do it by click on Manage Reservation.
- The Electronic Ticket purchased through alaskaair.com, can request a refund online,
- as long as the ticket is wholly unused. For refunds on all other refundable electronic
- tickets, please contact Reservations for assistance.
- If you have to check the status of your refund contact customer care execcutive
- 206-392-7722 on weekdays between 9am-12pm & 1pm-4:30pm (
- PST) or fax inquiries to 206-392-7587 or you can also email at refunds@alaskaair.com.
- For more information please read.
- If you have query related to refund, then you can contact at:
Email: refunds@alaskaair.com
Address: Alaska Airlines Attn: Refunds –
SEAAR P.O. Box 68900 Seattle, WA 98168 - Refund process takes place upto 7 business days. For more information please read.
Global Contact Support
-
- 001 206 244 0751 (Assistance Support for countries not listed in the following table)
- Email: international.tech@alaskaair.com
- All contact numbers only work from land lines.T make a call from the mobile activate international dialing features.
| Sr.No. | Country | Contact |
|---|---|---|
| 1 | Antigua | 011-800-25275200 |
| 2 | Argentina | 00-800-25275200 |
| 3 | Australia | 0011-800-25275200 |
| 4 | Belgium | 00-800-25275200 |
| 5 | Bermuda | 011-800-25275200 |
| 6 | Canada | 1-800-252-7522 |
| 7 | China | 00-800-25275200 |
| 8 | Colombia | 005-800-25275200 (Orbitel) 009-800-25275200 (Telecom Colombia) |
| 9 | Costa Rica | 00-800-25275200 |
| 10 | Denmark | 00-800-25275200 |
| 11 | France | 00-800-25275200 |
| 12 | Germany | 00-800-25275200 |
| 13 | Hong Kong | 001-800-25275200 |
| 14 | Hungary | 00-800-25275200 |
| 15 | Iceland | 00-800-25275200 |
| 16 | India | 000-800-1001051 |
| 17 | Ireland | 00-800-25275200 |
| 18 | Israel | 014-800-25275200 (Bezeq) 013-800-25275200 (Barak) 012-800-25275200 (Golden Lines) |
| 19 | Italy | 00-800-25275200 |
| 20 | Japan | 0061-010-800-25275200 (IDC) 001-010-800-25275200 (KDD) 0041-010-800-25275200 (Japan Telecom) 0033-010-800-25275200 (NTT) |
| 21 | Korea | 002-800-25275200 (Dacom) 001-800-25275200 (Korea Telecom) 008-800-25275200 (Onse) |
| 22 | Malaysia | 00-800-25275200 |
| 23 | Mexico | 001-880-252-7522 (Reservations) 001-880-654-5669 (Customer care) |
| 24 | The Netherlands | 00-800-25275200 |
| 25 | New Zealand | 0-800-25275200 |
| 26 | Norway | 00-800-25275200 |
| 27 | Philippines | 00-800-25275200 |
| 28 | Portugal | 00-800-25275200 |
| 29 | Singapore | 001-800-25275200 |
| 30 | Spain | 00-800-25275200 |
| 31 | Sweden | 00-800-25275200 |
| 32 | Switzerland | 00-800-25275200 |
| 33 | Taiwan | 00-800-25275200 |
| 34 | Thailand | 001-800-25275200 |
| 35 | United Kingdom | 001-800-2527522 |
| 36 | USA / Canada | 1-800-ALASKAAIR (1-800-252-7522) |
Corporate Offices Contacts
| Sr.No. | Name | Contact No. | Address |
|---|---|---|---|
| 1 | Alaska Airlines | +1 206 433 3200 | P.O. Box 68900 Seattle, WA 98168 |
| 2 | Horizon Air | +1 206 241 6757 | P.O. Box 68977 Seattle, WA 98168 |
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