Through IVRS

You can register your landline / mobile numbers as personal numbers on IVRS to facilitate auto-identification of the customer when you calls up next time. HP Anytime also sends 3 SMS alerts to you on the status of refill supplies:

• Refill booking number and date of pending orders
• Cash memo number & date
• Delivery confirmation of refills

IVRS Numbers for different States – (HP Anytime Contact Numbers)

IVRS facility for refill booking/benefits of using IVRS for refill cylinder booking-

1. You can book the cylinder at your convenience 24 x 7 on all 365 days
2. No extra charges
3. You can choose the language – Option of Local Language / Hindi / English is available
4. You will receive Confirmation of Booking through SMS
5. You will also receive Confirmation of Delivery through SMS

HP Gas consumers can call up from a landline/mobile and book their refill/register their complaint
(by entering their Distributor Telephone Number and Consumer Number)

Booking Through Quick Book & Pay

There are two option Quick Search / Normal Search

• In Quick Search-
  • Type Distributor Name & Consumer No
  • Enter Captcha & Proceed
• In Normal Search-
  • Select State/District/HP Gas Distributor/Consumer No
  • Enter Captcha & Proceed

Booking Through SMS

• Registered your mobile no in HP ANY TIME number of the state
• Send SMS to the HP ANY TIME number

For Example- HP<space>Distributor Phone NumberWith Std Code<space>Consumer Number

• For Refill Booking(through SMS)Type HPGAS and send to HP ANY TIME No. of the State
• When you book for refill cylinder, you will receive an SMS confirming the Booking of refill
  cylinder with booking reference number along with pending refill booking cleared date

Booking Through Mobile App

Through Play Store

• Install the application by selecting ‘HPGas’.
• Once application is downloaded, Press on activate and it will ask
  • Distributor Code (Available on Transparency Portal)
  • Consumer no
  • Mobile no
• You will receive an SMS with the activation code on your mobile.

Book Through Paytm

• Go to PayTM App
  • Select “Book a Cylinder” – Select Your Gas Provider – select “HP Gas” – enter consumer no or registered mobile no for booking cylinder.