Facebook Customer Service

Phone Number & Contact Info

The Quickest Path: Facebook Help Center

For most common issues (login problems, account recovery, reporting a bug), the Help Center is your starting point.

• Facebook Help Center: https://www.facebook.com/help/
  Here you can browse topics, troubleshoot issues, and find the correct contact forms.

Contact Methods for Specific Issues

For Facebook Advertisers & Business Accounts

If you run ads or manage a Business Page, you have access to significantly more support options, including live chat and email.

1. Go to Meta Business Help Center: https://www.facebook.com/business/help

2. Start typing your issue. The system will often provide an option to “Contact Support” or “Get Started” if you are eligible for live support.

3. You may see options for:

   • Live Chat: The fastest way to get help with ad account issues, billing, or disabled assets.

   • Email Support: For less urgent matters.

   • Phone Support: This is only offered in rare, critical cases for large advertisers, usually after initial contact through chat or email.

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Important Tips

• Beware of Scams: A Google search for “Facebook support number” will show many fake, fraudulent numbers. Facebook does not have a public customer service phone number for general user support. Anyone claiming to be a Facebook support agent on a phone call you did not initiate through an official form is almost certainly a scammer.

• Use the In-App Tools: The “Report a Problem” feature is the most direct way to report technical glitches within the app itself.

• Check Your Support Inbox: Always check your notifications for Support Inbox messages. Facebook’s responses to your reports and appeals will be located there.