HDFC Bank Toll Free No. 1800 202 6161

Organization:

TOLL FREE NUMBER(S):




ALL INDIA NUMBER(S):

IVRS Menu: 1800 202 6161

Select your preferred language: English, Hindi

  • Press 1: To report loss or damage of any card or to block your net banking, bank account or upi id
  • Press 2: For bank account
  • Press 3: For credit card
  • Press 4: For loans demats, forex and prepaid card
  • Press 5: For information on products and services
  • Press *: To change the language
  • Press 8: To return to main menu




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Service Support Timing

  • All IVR transactions are available 24×7 and Agent assisted services are available between 8.00 am to 8.00 pm on all days.
  • Reporting loss of cards is an Agent assisted facility and is available 24 hours on all days.

(This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holiday).

  • Credit Card related services are available 24 hours on all days including Sundays and Bank holidays.
  • Loan services are available between 8:00 a.m. to 8:00 p.m. on all days including Sundays and Bank Holidays.
  • Demat and Loan Against Securities Account Services are available between 8:30 a.m to 5:30 p.m from Monday to Saturday
  • Mutual Fund or Investment Services Account related Services are available between 9:30 a.m to 6:30 p.m from Monday to Saturday.

Important Links

All Cities Phone Banking Numbers

City Name Contact No.
Ahmedabad 079-61606161
Bangalore 080 61606161
Chennai 044-61606161
Cochin 0484-6160616
Chandigarh 0172-6160616
Delhi & NCR 011-61606161
Gujarat 079-61606161
1860 267 6161
Haryana 011-61606161
1860 267 6161
Hyderabad 040-61606161
Jaipur 0141-6160616
Kolkata 033-61606161
Indore 0731-6160616
Karnataka 080-61606161
1860 267 6161
Kerala 0484-6160616
1860 267 6161
Madhya Pradesh 0731-6160616
1860 267 6161
Maharashtra 020-61606161
022-61606161
1860 267 6161
Mumbai 022-61606161
Pune 020-61606161
Rajasthan 0141-6160616
1860 267 6161
Andaman & Nicobar 1860 267 6161
Andhra Pradesh 1860 267 6161
Arunachal Pradesh 1860 267 6161
Assam 1860 267 6161
Bihar 1860 267 6161
Chhattisgarh 1860 267 6161
Dadra & Nagar Haveli 1860 267 6161
Daman & Diu 1860 267 6161
Goa 1860 267 6161
Jammu & Kashmir 1860 267 6161
Jharkhand 1860 267 6161
Manipur 1860 267 6161
Mrghalaya 1860 267 6161
Mizoram 1860 267 6161
Nagaland 1860 267 6161
Odisha 1860 267 6161
Puducherry 1860 267 6161
Punjab 1860 267 6161
Sikkim 1860 267 6161
Tamil Nadu 044-61606161
1860 267 6161
Telangana 040-61606161
1860 267 6161
Tripura 1860 267 6161
Uttar Pradesh 011-61606161
0522-6160616
1860 267 6161
Uttarakhand 1860 267 6161
West Bengal 033-61606161
18602676161




SMS Services

Type the specific keyword for the transaction and send it to to 5676712

  • ‘BAL<last 5-digits of a/c no.> to 5676712.

For Registeration

  • SMS “Register” <Space> “Last 4 digits of customer ID” <Space> “
    Last 4 digits of account number” to 7308080808

Grievance Redressal

Level 1

If you have any query / grievance you can lodge their complaint by calling 1800 202 6161 / 1860 267 6161
Complaints can also be registered through visiting branches or by filing a complaint form.

Level 2

If customer is not satisfied with the resolution provided at level 1, they can approach Grievance Redressal Cell (GRC)
Write to Grievance Redressal Officer at
Complaint Form

  • Grievance Redressal Cell (Banking Products)
    Call: 1800 266 4060
  • Grievance Redressal Cell (Credit Cards)
    Call: 044-61084900

Level 3

If a customer is still not satisfied with the resolution provided at level 2, they can contact the Principal Nodal Officer.
a)Write to Principal Nodal Officer at
Complaint Form of Nodal officer or you can also contact to nodal officer as mentioned below

Nodal Officers




Monday to Saturday : 9.30 a.m – 5.30 p.m​​​​​​​ ( Excluding regional Bank holidays, 2nd& 4th Saturday )

Area of Operation Name and Contact number of Nodal officer
Andhra Pradesh and Telangana Name :  Ramadoss Ramaswamy
Contact No : 040-67921327
Banking No : 1800 202 6161 & 1860 267 6161
Assam, Arunachal Pradesh, Manipur,
Meghalaya, Mizoram, Nagaland and Tripura
Name :  Shikha Jacob
Contact No : 033-44065165
Banking No : 1800 202 6161 & 1860 267 6161
Bihar Name :  Shikha Jacob
Contact No : 033-44065165
Banking No : 1800 202 6161 & 1860 267 6161
Chhattisgarh Name :  Vikas Vijayvergiya
Contact No : 7489860375
Banking No : Indore: 1800 202 6161 & 1860 267 6161
Rest of Madhya Pradesh / Chhattisgarh: 1850 267 6161
Indore:  1860 267 6161
Rest of Madhya Pradesh / Chhattisgarh: 1850 267 6161
North, North-West, West, South-West,
New Delhi and South districts of Delhi
Name :  Sameer Tiwari
Contact No : 8130306083
Banking No : 1800 202 6161 & 1860 267 6161
Gujarat, Union Territories of Dadra and
Nagar Haveli, Daman and Diu
Name :  Alpa Kothari
Contact No : 079- 66630428
Banking No : 61606161
Haryana (except Panchkula, Yamuna
Nagar and Ambala Districts) and Ghaziabad
and Gautam Budh Nagar districts of Uttar Pradesh
Name :  Manish Anand
Contact No : 8130306083
Banking No : 1800 202 6161 & 1860 267 6161
North-East, Central, Shahdara, East and
South-East districts of Delhi
Name :  Sameer Tiwari
Contact No : 8130306083
Banking No : 1800 202 6161 & 1860 267 6161
Himachal Pradesh, Punjab,Union Territory
of Chandigarh and Panchkula, Yamuna Nagar
and Ambala Districts of Haryana.
Name :  Ashok Puri
Contact No : 0172-4077141
Banking No : 1800 202 6161 & 1860 267 6161
Jammu and Kashmir Name :  Manish Anand
Contact No : 8130306083
Banking No : 1800 202 6161 & 1860 267 6161
Jharkhand Name :  Shikha Jacob
Contact No : 033-44065165
Banking No : 1800 202 6161 & 1860 267 6161
Karnataka Name :  Anil Varughese
Contact No : 6361008794
Banking No : 1800 202 6161 & 1860 267 6161
Kerala, Union Territory of Lakshadweep and
Union Territory of Puducherry (only Mahe Region).
Name :  Meenakumari B​​​​​​​
Contact No : 0471-4253303
Banking No : Kochi: 1800 202 6161 ,
Rest of Kerala, Union Territory of Puducherry (only Mahe Region)
, Union Territory of Lakshadweep: 1860 267 6161
Madhya Pradesh Name :  Vikas Vijayvergiya
Contact No : 7489860375
​​​​​​​ Banking No : 1800 202 6161 & 1860 267 6161
Districts of Mumbai, Mumbai Suburban and Thane Name :  Ravi Mukherjee
Contact No : 022-33958663
​​​​​​​ Banking No : 1800 202 6161 & 1860 267 6161
Maharashtra and Goa, (except the districts of Mumbai,
Mumbai Suburban and Thane)
Name :  Punam Naik
Contact No : 022-33958650
​​​​​​​ Banking No : 1800 202 6161 & 1860 267 6161
Odisha Name :  Shikha Jacob
Contact No : 033-44065165​​​​​​
Banking No : 1800 202 6161 & 1860 267 6161
Rajasthan Name :  Parul Sharma
Contact No : 0141-2353326
​​​​​​​ Banking No : Jaipur – 1800 202 6161
Rest Of Rajasthan – 1860 267 6161
Tamil Nadu, Union Territories of Puducherry
(except Mahe Region) and Andaman and Nicobar Islands
Name :  Sundar Krishnamoorthy
Contact No : 044-28616424
​​​​​​​ Banking No : Chennai: 6160 6161
Rest of Tamil Nadu / Pondicherry,
Andaman and Nicobar Islands: 1860 267 6161
Uttar Pradesh (excluding Districts of Ghaziabad, Gautam
Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar),
Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha
(Jyotiba Phule Nagar)
Name :  Basant Kumar
Contact No : 7267850740​​​​​​​
​​​​​​​ Banking No : Lucknow : 0522 -6160 616
Rest of Uttar Pradesh : 1860 267 6161
Uttarakhand and seven districts of Uttar Pradesh viz.,
Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar,
Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)
Name :  Basant Kumar
Contact No : 7267850740​​​​​​​
​​​​​​​ Banking No : Lucknow : 1800 202 6161&
Rest of Uttar Pradesh :  1860 267 6161
West Bengal and Sikkim Name :  Shikha Jacob
Contact No : 033-44065165​​​​​​
​​​​​​​ Banking No : Kolkata: 1800 202 6161 &
Rest of West Bengal / Sikkim:  1860 267 6161
Principal Nodal Officer
Mumbai Corporate Office Name :  Ripal Kiritkumar Sheth
Contact No : 022-62841505
​​​​​​​ Banking No :  1800 202 6161 & 1860 267 6161

Address & Area of Operation of Banking Ombudsmen




NRI Phone Banking No.

Existing account holder queries (24×7)

USA

855-999-6061

Canada

855-999-6061
Singapore 800-101-2850
Kenya 0-800-721-740
Other Countries 91-2267606161
  • Kenya – For fixed networks, tollfree number is accessible from Safaricom & Airtel.
    For mobile networks, tollfree number is accessible from Safaricom, Airtel & Orange
  • All other countries – Local charges may apply. Kindly check with your service provider

NRI Account Opening assistance (Toll Free)

USA

855-207-8106

Canada

855-846-3731
UK 800-756-2993
Singapore 800-101-2798

Other Countries Click here to receive a call

Please Note : These numbers are only available between 9 pm to 5 am IST.
In case of any other banking related assistance click here.
NRI Locations

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Registered Office Address

1st Floor, C.S.No.6/242, Senapati Bapat
Marg, Lower Parel, Mumbai 400013,

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